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What we do with your details

What this site collects, why, and who handles a form when you send one.

cassetteto.com is operated by Archive Hospitality / Gladstone House. This policy explains how we collect, use, and protect your personal information when you visit the site, book with us, or sign up for the newsletter.

Last updated October 19, 2026.

Information we collect

What you choose to send us: your name, email address, phone number, party size, dates, and anything you write in a message, when you reserve, send an inquiry, buy tickets, or sign up for the newsletter.

If you accept cookies, technical information about your visit: your IP address, browser and device type, and the pages you view. This is collected by Google Analytics, Google Ads, and the Meta pixel, described below.

How we use it

  • To confirm and manage reservations and event bookings
  • To answer questions and inquiries you send us
  • To send the newsletter, if you signed up for it (every issue has an unsubscribe link)
  • To understand how the site is used and improve it
  • To measure our advertising on Google, Facebook, and Instagram, if you accepted cookies
  • To meet our legal obligations

Who handles your forms

Newsletter
Signups are handled by Revinate.
Reservations
Table bookings are handled by OpenTable.
Group dining
Group inquiries are handled by OpenTable and sent to our group dining team.
Private events
Event inquiries are handled by Tripleseat and sent to our events team. The form uses Google reCAPTCHA to block spam.
Tickets
Ticketed shows are sold through Eventbrite.

Each of these services has its own privacy policy, which applies to what you submit through it.

Cookies, analytics, and advertising

Nothing below loads unless you choose Accept on the cookie notice. If you decline, the site still works and only remembers your choice, in your browser.

Google Analytics tells us how visitors use the site, such as which pages are popular. We look at it in aggregate, not to identify you.

Google Ads uses the same Google tag to tell us whether our Google ads lead to visits and bookings, and lets us show ads to people who have visited the site. You can control ads based on your activity in Google's Ads Settings.

The Meta pixel lets Meta (Facebook and Instagram) tell us whether our ads lead to visits and bookings, and lets us show ads to people who have visited the site. Meta may combine this with information it already holds about you. You can control ads based on your activity in your Facebook or Instagram ad preferences.

To change your choice, clear this site's data in your browser and the notice will appear again.

Sharing

We do not sell your personal information. We share it only with the services named on this page, which help us run the site and our bookings, or when the law requires it.

Keeping it safe

We take reasonable steps to protect your information and keep it only as long as we need it. No website or online service can promise complete security.

Your choices

You can ask to see the personal information we hold about you, correct it, or withdraw your consent, for example by unsubscribing from the newsletter. Write to us using the details below.

This site links to other websites, including Gladstone House, OpenTable, Tripleseat, and Eventbrite. Their privacy practices are their own.

Changes

When this policy changes, we will post the new version here and update the date at the top.

Contact

Questions about your information:

Cassette at Gladstone House
1214 Queen Street West, Toronto, ON M6J 1J6
dining@gladstonehouse.ca
(416) 531-4635

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